Winter Convention Presentations
Listed below are presentations from OPASTCO's 45th Annual Winter Convention. Simply click on each file to view the presentation.
Questions? Please e-mail the OPASTCO Education and Events Department.
January 14:
Peer Perspectives
"Migrating to a Sales-Focused Environment"
Migrating to a Sales-Focused Environment - Part 1
Migrating to a Sales-Focused Environment - Part 2
Migrating to a Sales-Focused Environment - Part 3
January 15:
Forums
"Deploying IPTV: Hot Issues and Telco Studies"
Deploying IPTV - Introduction
Deploying IPTV - Part 1
Deploying IPTV - Part 2
Deploying IPTV - Part 3
Deploying IPTV - Part 4
"The Importance of Knowing Your Customer and Effectively Using Every Customer Contact"
Importance of Knowing Your Customers - Part 1
Importance of Knowing Your Customers - Part 2
Importance of Knowing Your Customers - Part 3
Importance of Knowing Your Customers - Part 4
"Strategies to Heat Up Your Efficiency with Collaboration and Integration"
January 16:
General Session II
University of New Hampshire InterOperability Lab Presentation
Roundtables
"Why Customer Satisfaction Is Not Enough"
Why Customer Satisfaction Is Not Enough - Part 1
Why Customer Satisfaction Is Not Enough - Part 2