Phoenix Convention Presentations
Listed below are presentations from OPASTCO's 45th Annual Winter Convention. Simply click on each file to view the presentation.
Questions? Please e-mail the OPASTCO Education and Events Department.
Monday, Jan. 14:
Peer Perspectives
"Migrating to a Sales-Focused Environment"
Tuesday, Jan. 15:
Forums
"Deploying IPTV: Hot Issues and Telco Studies"
"The Importance of Knowing Your Customer and Effectively Using Every Customer Contact"
"Strategies to Heat Up Your Efficiency with Collaboration and Integration"
Wednesday, Jan. 16
General Session II
University of New Hampshire Interoperability Lab Presentation
Roundtables
"Why Customer Satisfaction Is Not Enough"